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Access details arrive automatically as soon as your payment is confirmed, at the email used at checkout. If the account is out of stock, we prepare it by hand and send it within 2 hours at the latest.

Please check your spam folder first. If it has been longer than the stated delivery time, contact support with your order number.

Yes — products under warranty are replaced free of charge, normally within 2 hours of your request. Open a request through "Contact Us".

Payment goes through Digiseller (oplata.info) or FreeKassa — both support cards and many local payment methods.

Yes. Payment happens entirely on the Digiseller or FreeKassa page — we never see or store your card details.

That decision is made by the payment page, not by us. Try another payment method, or the other payment service on the checkout page.

No — this is shared access, not a private account. Please don't change the email, password or profile.

We recommend using the account on one device at a time to keep it active longer.

Each product lists its warranty badge on the product page — typically 1 month from purchase.

A free replacement is offered first. If unavailable, a refund is issued — see Policies & Terms for details.